Koach Athletic Technologies, LLC dba KOACH

Effective Date: March 5, 2026

Koach Athletic Technologies, LLC, doing business as KOACH (“KOACH,” “Company,” “we,” “our,” or “us”), values your privacy and is committed to protecting the personal information you share when visiting our website koachathletics.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our Website, products, and services.

We may collect personal and non-personal information in the following ways.

You may voluntarily provide personal information when you:

• Contact us through forms on our Website
• Request product information
• Purchase products such as  NEUROSWING-X™  
• Subscribe to newsletters or marketing communications
• Register for events, promotions, or updates

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Company or organization name
• Payment information (processed by secure third-party payment processors)

KOACH does not store full payment card details on its servers.

When you visit our Website, certain technical information may automatically be collected, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website addresses

This information is used to analyze traffic and improve website functionality.

KOACH may use the information we collect to:

• Process and fulfill product orders
• Respond to inquiries or customer service requests
• Provide product information or updates
• Send newsletters or promotional communications
• Improve our Website and services
• Monitor and analyze usage trends
• Maintain security and prevent fraud
• Comply with legal obligations

You may unsubscribe from marketing emails at any time using the link provided in those communications.

Our Website may use cookies and similar technologies to:

• Improve website performance
• Analyze user behavior
• Store preferences
• Support marketing campaigns

You may disable cookies through your browser settings, though some features of the Website may not function properly.

KOACH may use third-party services to operate the Website and support our business, such as:

• Payment processors
• Website hosting providers
• Analytics services (such as Google Analytics)
• Email marketing platforms
• E-commerce and fulfillment providers

These providers only access information necessary to perform their services and are required to maintain appropriate confidentiality and security.

KOACH does not sell personal information.

We may share information in limited circumstances:

• With service providers necessary to operate our business
• When required by law or legal process
• To protect the rights, safety, or property of KOACH or others
• In connection with a business transfer, merger, or acquisition

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of data transmission over the Internet or electronic storage is completely secure.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related privacy laws, including the right to:

• Request access to personal information we collect about you
• Request deletion of your personal information
• Request information about how your personal data is used

To submit a request regarding your data, please contact us using the contact information below.

Our Website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Our Website may contain links to external websites not operated by KOACH. We are not responsible for the privacy practices of those websites.

KOACH may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions regarding this Privacy Policy, please contact:

Koach Athletic Technologies, LLC dba KOACH

Website: https://koachathletics.com

Email: luke@koachathletics.com